Postmortem -
Read details
Apr 10, 14:17 CEST
Resolved -
The issue has been resolved. Application forwarding is fully operational and all queued applications have been delivered. The root cause was a high-volume data export that overwhelmed the processing service. A targeted fix has been applied to prevent recurrence.
Apr 9, 23:10 CEST
Update -
The issue has been identified and a fix has been applied. Application forwarding has resumed and queued applications are being delivered. We are monitoring to confirm all queued applications are fully processed. We will provide a final update once delivery is confirmed complete.
Apr 9, 17:45 CEST
Monitoring -
The issue has been identified and a fix has been applied. Application forwarding has resumed and queued applications are being delivered. We are monitoring to confirm all queued applications are fully processed. We will provide a final update once delivery is confirmed complete.
Apr 9, 17:22 CEST
Identified -
Root cause has been identified: a high-volume data export caused the application forwarding service to stop processing. Our engineering team is applying a fix now. Queued applications are intact and will be forwarded once processing resumes. We will update this incident when the fix is deployed.
Apr 9, 15:13 CEST
Investigating -
Application forwarding to client ATS systems is currently not operational. Applications submitted since approximately 17:15 CEST on April 8 are queued and have not been delivered. Our engineering team is actively investigating the root cause. Queued applications are expected to be delivered once the issue is resolved. We will provide an update as soon as we have more information.
Apr 9, 14:39 CEST